Job Ref: INT23802
Branch: Mercure Bristol North The Grange
Location: Mercure Bristol North The Grange, Bristol
Salary/Benefits: PLEASE ADVERTISE SALARY IN THE FORM (£00k per annum) or (£00 per hour)
Contract type: Permanent
Hours: Full Time
Posted date: 01/09/2025
Closing date: 03/10/2025
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* Flexible working opportunities
* Staff meals on duty
* Starting salary above national minimum wage
* Live-in accommodation available
* Free staff parking
A day in the life of…
As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee
This role is unlike any other in our hotel and you'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
* Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
* Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
* Attention to detail: You'll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
* Time management: You'll need to be able to effectively manage your time to prioritise key hotel projects
* Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'
So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Mercure Bristol North The Grange Hotel is an elegant 4-star hotel set amongst 18 acres of landscaped gardens. This Bristol hotel is only a short drive to the city centre. Complimentary high speed WiFi is available in the 68 guest rooms and throughout the hotel. Enjoy afternoon tea in the hotel contemporary lounge or a freshly prepared meal in The Brasserie at The Grange. The hotel's 7 meeting rooms can hold up to 150 people for a banquet.
A stylish blend of traditional and contemporary design set in 18 acres of landscaped gardens creates a relaxed, comfortable atmosphere throughout this stunning country house Bristol hotel. The four-star hotel is set in 18 acres of landscaped gardens, making it ideal for a weekend leisure break, team building and all types of events, from christenings to birthday celebrations, proms to association dinners and charity balls.
Mercure Bristol North The Grange hotel offers the best of both worlds, being a country side retreat yet close to Bristol city centre, Abbeywood and Parkway train stations.