UX Designer - 12 month Fixed Term Contract
As a UX Designer, you will be responsible for shaping high‑quality user experiences across our digital marketing estate. As part of our experience management team, your role will involve collaborating with cross‑functional teams to design, implement, and optimise user journeys that enhance customer and adviser satisfaction and drive engagement. Using established UX principles and design patterns, you will craft clear, outcome‑focused experiences that support the development and launch of new propositions across the business.
You will also contribute to the ongoing standardisation of our UX standards and guidelines, helping ensure consistency, scalability, and best practice across all digital touchpoints.
Key Responsibilities
* Lead the creation of page‑level UX designs—including wireframes, layouts, and interaction patterns—to support new and evolving propositions.
* Apply pre‑defined UX and design principles, ensuring all solutions reflect accessibility, usability and customer‑centric best practice.
* Contribute to the evolution and standardisation of UX standards, guidelines and design patterns, ensuring they can be socialised and adopted across wider business areas.
* Participate in design reviews, providing clear rationale for decisions grounded in UX principles, customer insight and data.
* Produce UX artefacts such as annotated wireframes, prototypes and documentation to support delivery and authoring teams.
* Support discovery and co‑creation sessions by gathering inputs that inform page structure, hierarchy and user needs.
* Ensure designs align with existing design system components and contribute feedback for improvements where needed.
* Use customer insight, research findings and analytics to validate design decisions and refine page‑level solutions.
Key Skills And Experience
* Several years’ experience in a UX/UI or digital product design role, ideally with strong web‑design experience.
* Proven ability to deliver UX design using tools such as Figma and MIRO.
* Solid understanding of user‑centred design principles, accessibility and interaction design.
* Experience contributing to or maintaining design systems, guidelines or pattern libraries.
* Ability to synthesise business propositions, customer needs and technical constraints into elegant, usable page experiences.
* Experience writing or interpreting user research briefs, and exposure to user testing or validation sessions.
* Strong communication skills, with the ability to explain design decisions to stakeholders across technical and non‑technical teams.
Attributes
* Deep focus on usability, clarity, and customer needs.
* Strong problem‑solver who can translate complexity into simple, intuitive experiences.
* Highly organised with strong attention to detail.
* Collaborative mindset with the confidence to advocate for good UX using evidence and best practice.
Location: Edinburgh or Stirling - Hybrid 2 - 3 days in the office
Work Level: Experienced Colleague
Reporting to: Senior Digital Experience Manager
Closing Date: 19th May 2026
Recruiter: Phoebe Ewers
What we offer
* As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services.
* Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy.
* Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
* Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options.
Disability Confidence Statement
M&G is a Disability Confident Leader and welcomes applications from candidates with long‑term health conditions, disabilities, or neuro‑divergent conditions.
If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com
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