Company Overview Recruiting fot a leading manufacturer and retailer of bespoke interior mouldings, including skirting boards, architraves, and window boards. Our mission is to provide high-quality, customized products to both trade professionals and the public. Summary The Quality & Health & Safety Manager will establish, lead, and continuously improve practical systems that secure product consistency, legal compliance, and a safe workplace. The role combines strategic system building with hands-on involvement across operations. The successful candidate will own the Quality and Health & Safety functions and play a key part in the company transformation. Key Responsibilities Quality Management and Continuous Improvement * Design, implement, and maintain a robust Quality Management System (QMS) aligned with ISO principles, scaled to the company’s needs. * Drive a culture of continuous improvement focused on process discipline, data integrity, and prevention of recurring issues. * Conduct structured root cause analysis using professional methodologies (5 Whys, Ishikawa, FMEA, PDCA) and ensure effective corrective and preventive actions (CAPA). * Develop and maintain Standard Operating Procedures (SOPs) that reflect actual operations. * Manage quality data, including complaints, non-conformances, reworks, and returns, and translate findings into measurable actions. * Own the Quality Register and ensure ...