Description
JOB TITLE: Data & Digital Risk Senior Manager
SALARY: £85,493 - £100,580
LOCATION(S): Edinburgh, Bristol, Cardiff or Leeds
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our hub locations.
About this opportunity
This is a pivotal role. We're disrupting the market through innovative products and delivering brilliant customer propositions using Data & Digital.
Insurance, Pensions and Investments (IP&I) are on an exciting journey. At the heart of our plan is a digital ‘waterfront’ embedded within our existing apps. It shows what tomorrow looks like for our customers and the steps they can take now to future-proof their finances.
As we digitise our services and become data-led, harnessing insights and innovating with AI, our Data Risk profile becomes increasingly complex.
The Data & Digital Risk Team in IP&I Risk requires a highly motivated Senior Manager. This ‘second line’ Risk Function manages risks for the Insurance Group within the three lines of defence framework, mandated throughout Lloyds Banking Group (LBG). The role assists the business in making fast, accurate decisions by providing independent oversight and constructive challenge.
The remit of the team covers all aspects of Digitisation, Data Management and Governance, Data Ops and Architecture, Data Privacy, Ethics and Compliance, Data Portability and the responsible use of Data for AI and Advanced Analytics.
This role involves leading a team of Data & Digital Risk Specialists aligned with Platform Teams supporting the delivery of digitised and data-led Products and Services to Customers.
You will also contribute to the Data & Digital Risk Oversight Strategy by anticipating emerging and future threats, regulatory changes, and technology trends. Help develop the way we identify, assess, manage, and monitor our Data Risk, providing input to Internal Governance, Risk Management, and Reporting processes.
Key Responsibilities:
1. Facilitate, coordinate and agree Risk Appetite Statements and Metrics for Data in IP&I
2. Undertake proactive Risk Oversight and Continuous Monitoring of IP&I Data & Digital environments to understand compliance with risk Principles and Policies
3. Using the Group Risk Management Framework and Risk Policies, identify and evaluate Data & Digital Risk, assist in applying the Data Policy and related controls within the 1LOD to manage risks within Risk Appetite
4. Delivering professional counsel, continuous support, and training to Risk and Control Owners
5. Collaborate with other Risk Specialists, as part of matrix teams, to enable early understanding of Data Risk inherent in business activities
6. Understand the Legal and Regulatory implications when collecting, crafting and using data to deliver services to customers and enabling business operational processes
7. Coordinate, challenge and provide sound and insightful advice to Risk and Control Owners
8. Input to Data Breach Response and ‘Material Event’ processes
9. Coordinate consistent recording of Risk via Risk Open Pages; ensure that Risk Management information is consistent and maintained
10. Produce MI and Analysis of risk concentrations, emerging trends, risk and loss events near misses and opportunity costs
11. Improve board-level visibility and provide a forward-looking view of Data & Digital Risk for the Group, crafting strategic priorities and informing executive decisions.
12. Engage and influence collaborators across platform and business teams to drive delivery and maintaining ongoing regulatory compliance.
What you will need:
13. In depth knowledge and understanding of;
Data & Digital Risk including the use of data to deliver ‘direct to customer’ services via App technologies
Cloud data environments including Data Governance and Continuous Control
Data Architecture, Data Management, Data Operations and Data Governance, including familiarity with standard frameworks such as DAMA, EDMC etc.
Data consumption to enable AI and associated technologies
Continuous Control Monitoring (telemetry) for scaled data environments
Data sharing and transfer including through supply chain and cross-border
Data Retention, Archiving and Destruction
Law and Regulation affecting data and data enabled processes and services in Financial Services (including but not limited to Privacy/GDPR)
14. Proven experience in risk management including shaping risk appetite and influencing senior decision making
15. Proven leadership and stakeholder management experience in dynamic environments.
16. Excellent communication skills, with the ability to convey complex concepts for senior stakeholders and produce high-quality written outputs.
17. Strong organisational skills with a track record of driving transformation and continuous improvements.
About working for us
We are committed to building an inclusive organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. If you’d like reasonable adjustments to be made to the recruitment process, just let us know.
If you’re excited by the thought of becoming part of our team, get in touch.
We also offer a wide-ranging benefits package, which includes:
18. A generous pension contribution of up to 15%
19. An annual performance-related bonus
20. Share schemes including free shares
21. Benefits you can adapt to your lifestyle, such as discounted shopping
22. 30 days’ holiday, with bank holidays on top
23. A range of wellbeing initiatives and generous parental leave policies
If you are excited by the thought of becoming part of our team, get in touch. We would love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.