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Enterprise customer success manager at ai customer data saas

London
Permanent
Grey Matter Recruitment
Customer success manager
Posted: 5 January
Offer description

Job Description

This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands.


The Company

* AI Marketing Automation & Analytics SaaS
* $100m in funding from top investors
* 75% of managers promoted from within
* Global offices
* Meta, Shopify, Snowflake partners


The Role

* Take ownership and a hands-on, high-touch approach to key clients with a focus on product value
* Provide training, guidance and advice to clients to ensure optimum utilisation of the platform
* Ensure enterprise-level clients understand and make the best use of their data


Desired Skills & Experience

* Customer Success for a B2B SaaS Product
* Enterprise, high-touch clients
* Hands-on consultative approach
...

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