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Job Title: Store Manager
Location: Chichester
Salary:£34,000 to £36,000 per annum
Role: Permanent
OVERVIEW
Are you a fantastic Retail or Hospitality Store Manager looking for your next big challenge and an opportunity to open your own store and hand pick your very own top performing team?
We are on the hunt for a talented retailer who will be responsible for opening our client’s latest new store and passionate about building the reputation and client base in the town.
Responsible for motivating a team to offer a customer experience which is second to none; you will be professional and commercially astute, with experience in a dynamic retail environment. With fantastic brand recognition, and an iconic stance in the great British High Street, this really is a dream role for any experienced Retail Store Manager.
IDEAL CANDIDATE
* You will be professional and commercially astute with a passion for customer service, people management and a strong desire to succeed
* You will be super passionate about your product and your store standards, creating a unique high-street shopping experience
* Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience
* Commercial awareness is a must, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding
* Excellent people management skills, with the ability to motivate and gain respect from your team
* Ideally experience of the premium service market or a very clear understanding of it
THE ROLE AND KEY RESPONSIBILITIES
* Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork in a high energy atmosphere
* Monitor store performance and make recommendations to improve results
* Communicate store performance and company updates to the team
* Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times
* Proactively seek out customer feedback and make recommendations to improve customer service
* Ensure all difficult customer issues are resolved effectively and in a timely manner
* Build rapport and be approachable and helpful to both customers and staff
* Actively coach and develop the team to support internal succession
* Monitor controllable costs and take action where appropriate
* Understand and adhere to the company’s Health & Safety procedures
Commutable Locations: Bognor Regis, Havant, Littlehampton, Worthing, Selsey, Portsmouth, Petersfield
KEYWORDS: Store Manager, General Manager, Business Manager, Area Manager, District Manager Retail, Assistant Manager, Manager
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