Job Overview
Are you a highly organised, energetic manager ready for a meaningful leadership role? Do you have experience running complex operations and motivating teams — even if you've never worked in the NHS?
We are looking for a Practice/Business Manager to lead the day-to-day running of our large, friendly GP surgery in Worcester.
Responsibilities
· A confident, organised leader with strong operational or general management experience
· Skilled in managing budgets, compliance, and team performance
· Someone who sees problems clearly and enjoys creating better systems
· Interested in continuous improvement, quality, and governance
· Able to build trust, motivate others, and hold people to account when needed
· Ready to learn how general practice works — with support from our experienced team including operation and service delivery managers
Key responsibilities:
· Oversee day-to-day operations, including HR, finance, IT, health and safety, and facilities
· Lead compliance with CQC, GDPR, NHS policies, and contractual requirements
· Manage budgets, monitor financial performance, and improve financial resilience
· Develop and embed a simple quality management system for improvement and accountability
· Work closely with GP partners on strategic direction and business planning
· Support our clinical and administrative teams to deliver safe, efficient care
What we offer:
· A supportive and open leadership team
· Autonomy to shape the role and improve how things work
· Opportunities for professional growth and learning
· A friendly, experienced team that values kindness and collaboration
· Central Worcester location and a strong local reputation
Submit your full and complete CV with a short covering letter explaining why you're interested and what you bring to the role.
Essential Criteria
Experience in senior leadership role
Excellent computer skills
Experience in finance
Desirable Criteria
Relevant degree level education/professional qualification
Job Type: Full-time
Pay: £52,000.00-£60,000.00 per year
Benefits:
* Company pension
* On-site parking
Work Location: In person