Overview
Join to apply for the Claims Handler role at TieTalent.
Ready to take your legal career to the next level? We are seeking a claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.
Key Accountabilities
* Pro-actively manage a caseload of Public Liability & Property Damage claims
* Maintain accurate data on relevant case management system
* Comply with set client SLAs
* Ensure quality service standards and productivity levels are maintained to a high standard
* Undertake appropriate additional tasks provided by the Team Leader
Working Hours
* 35 hours per week
* Monday to Friday 9am–5pm with 1 unpaid hour for lunch
* Primary location for this role is Liverpool Office
Experience, Skills And Qualifications
* 6 months relevant experience or law degree or equivalent
* Excellent attention to detail
* Strong communication and negotiation skills
* Strong organisational skills
* Excellent client care and customer service skills
* Ability to manage own volume workload via task management
* Ability to work as a team and independently
Values
Our culture focuses on making Keoghs sustainable and successful for our people and clients, with our four values at the heart of everything we do.
* We are connected
* We are Dynamic
* We are Innovative
* We succeed together
Benefits
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare 24/7 online GP, mental health support and virtual wellbeing services
* Death In Service after 1 year
* Pension Contribution based 5% Employee / 3% Employer
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
* Probation completion benefits
About Keoghs
Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year, working in partnership with leading insurers, MGAs, brokers, corporates and the public sector. With more than 50 years experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and infrastructure with extensive legal and insurance market knowledge to create individual solutions for our clients that match their requirements in terms of quality, performance and value for money. We invest in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we have transformed the claims handling process for low-value personal injury claims; we have reduced claim lifecycles and reduced costs for our clients.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Technology, Information and Internet
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