Job Description
This job is with Southern Water, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Closing Date
2025-07-17
Job Title: Planner- Planning & Scheduling team
Fixed Term Contract (12 Months)
Location: Durrington (3 days office & 2 days WHF)
Work type: Permanent Hours: 38 hours per week Salary from: £29,200 per annum
Job Description
If you're a self-motivated, organised, and efficient individual, we have a Planner position here at Southern Water that could be perfect for you!
This is a hybrid role with 3 office days, our Durrington office is close to train stations and bus routes, so don't worry about transport!
Your working hours will be 07:30am - 16:00 Monday to Wednesday, and 07:30 - 15:00 on Thursday's and Friday'.
Working within Southern Water's Operational control Planning & Scheduling team at Durrington, the job holder is responsible for coordination and management of Work Orders in line with their respective individual service level targets, creating weekly plans to achieve completion within set timeframe in line with available resource.
Through the use of the Work Planner module in Ellipse, you will prepare weekly work plans to be handed over to schedulers within the team in line with service level targets. Engaging with field management team to ascertain individual needs and priorities to be considered when constructing plans, you will also work closely with Infrastructure team regularly to gain an understanding of changes to internal maintenance manuals, requirements of work order completion and frequent reviews of priorities of work orders to ensure smooth profiling of work is created throughout the year.
You need to accurately record all information necessary to resolve all open Work Orders, incidents, issues or complaints, including accurate classification to enable logical prioritisation around plan creation. This includes the recording of management performance data supporting routine Planner activity within the Scheduler Hub Database and on key reporting documents.
You will continuously monitor action and escalate workload and profiling issues and/or incidents as appropriate to achieve agreed service levels targets as well as individual performance measures of both Planning & Scheduling and Field Operations staff. Being a confident communicator, you will be able to provide input to performance review meetings with internal delivery functions, particularly focussed at individual and/or site specific issues that may adversely affect service to the customer.
To be successful in this role, you will have experience working within a busy environment with conflicting prioritise and ability to work under tight deadlines. Attention to detail is essential in carrying out your day to day work, plus keeping an eye on any trends of work that needs to be focussed or escalated! If you are interested with relevant experience, apply today!
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