Reporting to : Managing Director Benefits : Private Health Care, Pension, flexible working, commission on new business and renewals
In Office Day s: Monday, Tuesday, Wednesday, Thursday
Breakfast & lunch provided Monday, Tuesday, Wednesday
Tug requires an experienced Account Director to manage client relationships and drive forward channel strategy and results. Tug is a multi-award-winning digital media agency based in Shoreditch, with offices also in Toronto, Sydney, Berlin and Singapore. We work with a number of well-known Brands such as Merlin Entertainments, Canal & River Trust, Zipcar and many more!
You will have an eye for detail and be meticulous in your processes, with excellent understanding of performance marketing channels, especially SEO, Paid Social & PPC. You will carefully nurture your relationships with clients and your team alike, calling out roadblocks before they can arise and drive best-in-class performance for your clients and the agency.
Reporting to the Managing Director, you are the key between the agency teams and your clients. It is your responsibility to ensure all deliverables that leave the agency are of high quality, fit for purpose and to the high standard that our clients deserve. In return, you’ll be given the flexibility and support to grow - we don’t believe in micromanaging! We’ll help to upskill you in the areas you identify, and listen to your feedback as you in turn help the agency to grow. Alongside your salary, you’ll get private health care, dental, office lunches three times a week (from a range of providers and cuisines!) Senior client service contact on integrated (SEO, PPC, Social, Display, creative project) accounts
Financial responsibility for monthly revenue from your portfolio of clients, with clear goals to grow client revenue
Responsible for monthly client billing
Support on pitches with the CEO/MD/Sales
Extensive digital marketing experience in SEO and PPC (programmatic display, paid social and creative preferred)
3 years online marketing experience in a client-facing role
Large agency background (Search, Media, or Creative)