Who You Are You are a detail-oriented and highly organized professional with extensive experience in handling large and complex planning applications. You are customer-focused and committed to providing a high-quality service. You have excellent communication skills and the ability to manage multiple tasks efficiently and effectively. What the Job Involves This role involves being the lead officer for the largest and most complex planning applications, pre-application submissions, and screening and scoping opinion requests submitted to the LPA. You will play a leading role in delivering a high quality, customer-focused service by effectively managing all aspects of major planning applications, including those subject to Planning Performance Agreements (PPA). You will work closely with team leaders and service managers in the case management of complex submissions and contribute to the achievement of departmental goals. Skills Extensive experience in planning applications Strong leadership and management skills Customer-focused service delivery Excellent communication skills Ability to manage complex caseloads Proficient in case management