Our National Telesales and Direct Sales Manager is currently recruiting for a first class Telesales Executive to join their highly experienced team based at our Head Office in Smethwick.
As a Telesales Executive, your primary responsibility will be to maximize sales opportunities by generating high-quality prospect appointments for our Field Sales Executives (FSEs).
Key responsibilities of this role include:
* Generating appointments for FSEs by identifying new business opportunities, gathering comprehensive information related to potential new business, updating Salesforce, and contacting potential customers to gain commitment to an appointment.
* Achieving daily and weekly targets.
* Maintaining accurate and timely records of prospects' shipping requirements and contact details.
* Updating and maintaining all internal systems.
* Liaising with FSEs and Sales Managers.
* Promoting company products and services along with their benefits to potential customers.
Qualifications:
To excel in this role, you should ideally have prior outbound calling experience, either Business-to-Business or Business-to-Consumer. Outstanding verbal and written communication skills are essential. Additionally, we expect you to have:
* A strong telephone manner.
* High attention to detail and organizational skills.
* Knowledge of navigating CRM systems or databases.
* Self-motivation and resilience.
* Target-driven with the ability to engage with key decision-makers.
* Demonstration of core DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
Additional Information:
We value our people highly, recognizing that they are at the heart of our business. We offer more than just a salary and job stability, including:
* Holiday trading.
* Enhanced maternity and paternity packages.
* Free life assurance of 4x salary upon joining the pension scheme.
* Free onsite parking for all employees.
* Health kiosks at every location.
* Vitality at Work program.
* Discounted shopping from numerous retailers, including up to 5% off supermarket shopping.
* Milestone days off to celebrate with family and friends.
* Free eye tests and support with the cost of glasses.
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