Green Hippo Training Specialist (EMEA/ROW) - 12-Month Mat Cover
Join to apply for the Green Hippo Training Specialist (EMEA/ROW) - 12-Month Mat Cover role at ACT Entertainment
Green Hippo Training Specialist (EMEA/ROW) - 12-Month Mat Cover
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Join to apply for the Green Hippo Training Specialist (EMEA/ROW) - 12-Month Mat Cover role at ACT Entertainment
SUMMARY:
We are seeking a skilled, experienced and enthusiastic Training Specialist for Green Hippo with a proven record of success in delivering high impact, engaging, and educational programs to join our team to provide maternity cover for a 12-month period.
SUMMARY:
We are seeking a skilled, experienced and enthusiastic Training Specialist for Green Hippo with a proven record of success in delivering high impact, engaging, and educational programs to join our team to provide maternity cover for a 12-month period.
HippoSchool educates end users how to operate, configure and get the most out of their Hippotizer Media Server. Green Hippo’s Hippotizer training sessions ‘HippoSchool’ have been running for over 7 years and has visited 38 countries worldwide across 5 continents, training over 2000 students, freelancers and professionals, HippoSchool is a proven and current program of Hippotizer education run only by approved trainers with a passion for the product they are keen to share.
ABOUT THE ROLE:
The Green Hippo Training Specialist (EMEA/ROW) will be a forward thinker and be responsible for developing, implementing, and managing comprehensive training programs for our employees, clients, and partners. This role requires a strong understanding of the Live Events industry, IT and Professional Audiovisual (Pro AV) technologies, along with proven experience in instructional design, training delivery, and performance evaluation and train-the-trainer activities.
The successful candidate will have a deep understanding of adult learning principles and a commitment to creating an inclusive learning environment in providing solutions beyond products and services offered by tvONE.
This role offers the opportunity to make a significant impact by equipping our team and partners with the knowledge and skills needed to succeed in the dynamic IT/AV industry.
DUTIES:
RESPONSIBILITIES:
* Develop and execute training strategies and initiatives to meet organizational goals and objectives in the Live Events and Pro AV industry.
* Design, develop, and update training materials, including presentations, videos, and online resources, to ensure accuracy and relevance.
* Collaborate with subject matter experts to identify training needs and content, ensuring alignment with industry standards and best practices.
* Conduct training sessions for employees, clients, and partners, both in-person and virtually, utilizing a variety of instructional techniques and formats.
* Create content for and manage the HippoSchool Leaning Management System (Coassemble) for both Green Hippo and tvONE CALICO PRO.
* Supports the Customer Support team as required.
* Evaluate training effectiveness through assessments, surveys, and feedback mechanisms, and continuously improve training programs based on results.
* Coordinate and schedule training sessions, including planning, resources, and participant communications.
* Stay current with emerging trends and technologies in the live events/IT/AV industry, incorporating relevant updates into training materials and curriculum.
* Provide ongoing support and guidance to trainees, addressing questions, concerns, and performance issues as needed.
* Collaborate with cross-functional teams, including HR, sales, and technical departments, to ensure training initiatives align with overall business objectives.
* Monitor and track training metrics and KPIs, prepare reports and presentations for management review.
QUALIFICATIONS:
* Minimum of 5 years of experience in training and development, with a focus on Live Events and AV technologies.
* Excellent communication and presentation skills, with the ability to convey complex technical concepts in a clear and engaging manner.
* Proven experience in instructional design, curriculum development, and training delivery, preferably in a corporate or technical environment.
* Experience with learning management systems (LMS), e-learning platforms, and multimedia authoring tools.
* Strong understanding of IT systems, networking, audiovisual technologies, and related software applications.
* Demonstrated ability to work independently, manage multiple projects simultaneously, and meet deadlines in a demanding environment.
* Strong analytical and critical thinking skills, with a focus on continuous improvement and innovation.
* Ability to build and maintain positive relationships with stakeholders at all levels of the organization.
* Relevant training certifications are a plus.
Core Values:
* Deliver Legendary Service: It’s all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the “WOW” factor that turns customers into raving fans. This includes both internal and external customers.
* Do the Right Thing, Always: Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision, you make, especially when no one’s looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.
* Practice Blameless Problem-Solving: Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don’t make the same mistake twice. Get smarter with every mistake. Learn from every experience.
* Contribute to Profit: We’re in business to deliver value for our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses.
* Honor Commitments: Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored.
* Embrace Change and Growth: What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change, and growth bring. Be flexible.
* Be Positive: You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy.
* Keep Things Fun: While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don’t take things personally or take yourself too seriously. Laugh every day.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
tvONE is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or an accommodation due to a disability, please let us know.
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