We are looking for a highly motivated and organised Philanthropy and Alumni Engagement Assistant to join our ambitious team!
Your primary objectives will be to act as a warm and friendly first port of call for all alumni and donor enquiries, and to provide a range of administrative and operational support to the Philanthropy, Alumni and Supporter Engagement Team (PASE).
An understanding of the importance of university philanthropy and alumni engagement is vital, as is a passion for delivering high quality customer service, a positive attitude and a friendly approach, and the drive to develop yourself and learn new skills.
This role would be particularly suitable for a recent graduate, and previous administrative experience would be advantageous, as would existing knowledge or skills in customer service, communications or fundraising.
Key Responsibilities
Undertake a series of regular administrative tasks designed to support the ongoing work of the Alumni and Supporter Engagement teams.
Act as a primary contact for alumni, donor and scholar enquiries by telephone, email and in person, providing an excellent level of service to all external and internal stakeholders.
Support the delivery of alumni and donor communicationsand events.
Assist with researching and sourcing volunteers from within the alumni and donor community to support a range of a...