Quality Improvement Technician
Location: East/Central Birmingham
Employment type: Permanent - Full-Time - Day Shifts
Salary
£14.02 per hour (first 6 months)
£14.27 per hour (after 6 months)
Weekly pay
6-month probation period
Working Hours
39 hours per week (day shift):
Monday-Tuesday: 9:00am - 6:00pm
Wednesday-Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:30pm
The Opportunity
Our client, a well-established and growing distribution business, is seeking a Quality Improvement Technician to join their team at a busy warehouse operation in Birmingham.
This is an excellent opportunity for someone with a keen eye for detail and a passion for quality to play a key role in maintaining standards, improving processes, and supporting operational excellence.
Key Responsibilities
Conduct quality inspections, including goods-in checks, ensuring accuracy and timeliness
Record, analyse, and report inspection outcomes to management
Investigate quality issues and implement corrective and preventative actions
Complete Non-Conformance Reports (NCR) and maintain accurate records
Carry out Random Quality Checks (RQC's) across products
Support internal audits, calibration activities, and document control
Ensure quality documentation is up to date and compliant with company procedures
Process product returns using internal systems
Assist in preparation for external audits and support training where required
Develop and maintain strong product knowledge
Promote a "Right First-Time" culture across the warehouse
Benefits
A comprehensive benefits package is available, including:
31 days annual leave (rising with service) including compulsory Christmas/New Year shutdown.
Life assurance (after 1 year's service)
Health-related benefits (after qualifying period)
Company performance bonus
Employee discounts
Referral scheme
Paid professional memberships
Recognition and long service awards
Corporate discounts
On-site parking
About You
Previous experience in a quality, warehouse, or distribution environment is desirable
Strong attention to detail and problem-solving skills
Ability to work independently and as part of a team
Organised, proactive, and committed to continuous improvement
Confident in handling documentation and following structured processes
Apply Today
If you're looking to join a stable and growing organisation where you can make a real impact on quality and process improvement, we'd love to hear from you