Our client is looking to recruit several Customer Relations Advisor to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.
Duties:
To maximise sales opportunities when appropriate by offering link sales, additional product or highlighting promotional items.
To maintain a high level of product knowledge to be able to offer advice and recommendations by attending Product Training sessions and through continual learning.
To ensure that all customers receive a high standard of customer service and all enquiries and queries are managed efficiently with the aim of achieving a satisfactory conclusion
To engage with our customers on digital platforms, responding to queries and building relationships.
To efficiently complete all administrative activities, ensuring accuracy, speed and knowledge.
Salary: