Transport Planner
(Days / 8am to 5pm) flexibility needed to suit business need
The Role:
The Transport Planner is responsible for ensuring the day-to-day planning of a dedicated portion of the IT fleet. This includes maintaining agreed service levels, maximising vehicle utilisation, and ensuring high levels of customer satisfaction.
Main Responsibilities
* Efficient planning and routing of the fleet of vehicles to ensure maximum profitability
* Communicating with drivers, customers, and sub-contractors
* Accurately processing jobs using transport management software
* Providing quotations for customers
* Assisting drivers with job information and troubleshooting issues
* Ensuring driver compliance with working time and hours regulations
* Ensuring all vehicles comply with relevant legislation
* Rotating vehicles to optimise productivity and efficiency
* Planning vehicles for inspections, servicing, and repairs as required
* Maintaining agreed service levels, vehicle utilisation, and customer satisfaction
Qualifications / Skills
* Previous experience in routing and planning a fleet of vehicles
* Excellent customer service skills
* Strong computer literacy
Personal Attributes
* Strong attention to detail
* Ability to plan and prioritise work to meet strict deadlines
* Adaptability and resilience in a fast-paced environment
* Team player
* Excellent communication skills
Reporting To
Operations Manager