If you’re working in technical, quality, or aquaculture and want a role that gives you real responsibility, exposure to short shelf-life products, and hands-on involvement with suppliers, this could be the right next step. We’re recruiting on behalf of a retailer-facing food business operating within a chilled, short shelf-life category. The role sits within a small, experienced technical team and offers a strong balance of technical administration, compliance, and practical supplier engagement. Why This Role Might Suit You * You want broader technical exposure, not just desk-based QA work * You enjoy working across complaints, suppliers, and quality systems, rather than being siloed * You’re interested in aquaculture or primary production, even if your background is more general food technical * You want to build confidence dealing with customers, legislation, and audits * You value working in a structured but supportive technical environment What You’ll Be Doing * Managing and maintaining the complaints database, ensuring investigations are completed and followed through * Supporting the Technical Manager with KPI tracking, trending, and reporting to drive continuous improvement * Acting as a technical link between operations and suppliers, supporting responsible sourcing and compliance * Assisting with the technical approval of new raw material suppliers * Monitoring and managing environmental and biotoxin risk using a traffic-light system * Reviewing customer codes of practice and ensuring alignment with site procedures * Supporting internal audits and ongoing improvements to the Quality Management System * Completing associated technical and administrative tasks What We’re Looking For * Experience in a technical, quality, food safety, or aquaculture-related role (industry experience is more important than job title) * A solid understanding of HACCP, CCPs, and GMP * Someone who is methodical, organised, and comfortable following procedures * Able to work independently while contributing to a close-knit technical team * Confident communicator who can deal with suppliers and internal stakeholders * A full UK driving licence is required What You’ll Gain * Exposure to a chilled, short shelf-life category supplying major UK retailers * Hands-on involvement in supplier compliance and risk management * Opportunity to strengthen your technical and regulatory experience * A role with variety, ownership, and clear development potential