Red Snapper Recruitment are seeking an experienced and motivated Community Services Manager to lead a frontline domestic abuse service across Coventry and Leicester. You will manage and support a team delivering high-quality, trauma-informed services to those at high risk of harm, with a strong focus on multi-agency working, safeguarding, and service development.
Job Title: Community Services Manager
Location: Coventry
Hours: 37.5 hours per week, including some weekends and participation in the out-of-hours rota
Salary: £35,000
Key Responsibilities:
Lead and manage a team providing direct support to survivors of domestic abuse
Ensure risk assessments, safety planning, and MARAC processes are robust and survivor-focused
Deliver supervision, case reviews, and staff development
Contribute to strategic planning, funding applications, and governance processes
Represent the service in multi-agency and strategic meetings, strengthening partnerships
Oversee monitoring and evaluation to assess impact and guide service improvements
Ensure services are inclusive, culturally competent, and legally compliant
Essential Experience & Skills:
Proven experience managing services for high-risk domestic abuse or vulnerable individuals
Strong leadership and staff supervision skills
Experience working within governance structures and supporting board decisions
Knowledge of safeguarding, risk management, and relevant legislation
Ability to build and maintain multi-agency relationships
Financial management and fundraising experience
Excellent communication, organisational and strategic planning skills
Qualifications & Requirements:
Relevant management qualification or equivalent experience
Experience working with women and children from diverse and marginalised communities
Full driving licence, access to a vehicle, and business insurance
Enhanced DBS clearance