Overview
Warehouse Performance Manager | Leeds | Retail | £60k
Zachary Daniels are working with a retail brand to appoint a Warehouse Performance Manager to be based on site in Leeds. This role will initially be on a 6 month FTC with the possibility to become permanent.
Please note, this will be a standalone role working with a small in house team on a large 3PL site.
Role
We\'re looking for a proactive, hands-on Warehouse Performance Manager to lead day-to-day operations at our 3PL-run warehouse. You\'ll work closely with our logistics partner and internal teams to drive performance, improve processes, and ensure operational excellence across all retail, e-commerce, wholesale, and concession channels.
Responsibilities
* Build and maintain strong relationships with our 3PL partner to ensure SLA performance and service delivery.
* Monitor daily operations, identify bottlenecks, and lead continuous improvement initiatives.
* Own inbound, outbound, inventory and reverse logistics processes.
* Collaborate with head office to provide clear reporting and updates on warehouse KPIs.
* Support peak trading periods and strategic planning.
* Ensure alignment between 3PL operations and commercial goals.
Focus Areas
* Inbound: Manage intake accuracy, resolve discrepancies, and oversee QC.
* Inventory: Maintain stock integrity, optimise space, and improve picking efficiency.
* Outbound: Ensure timely, accurate deliveries to stores, customers, and wholesale partners.
* Returns: Oversee returns from retail, e-commerce, and B2B channels.
* Reporting: Deliver clear, data-driven insights to key stakeholders.
What We\'re Looking For
* Experience managing warehouse performance in a fast-paced, multi-channel environment
* Strong background in 3PL and retail logistics
* Advanced Excel skills and experience with ERP/WMS platforms (Blue Yonder a plus)
* Confident communicator with a solutions-focused approach
* Track record of driving efficiency and performance improvements
* Ideally be immediately available and ready to start asap
Benefits
This is an exciting opportunity to make a real impact within a growing business. You\'ll work with a collaborative and driven team, helping to shape the future of our supply chain while building your career in retail logistics.
BBBH: 34325
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