Overview
The Pathology IT Technical Administrator plays a pivotal role in supporting and maintaining the IT infrastructure within Black Country Pathology Services (BCPS). Reporting to the Pathology IT Service Lead, the post holder acts as a lead technical specialist responsible for the day‑to‑day operation of pathology IT systems, including system integration, troubleshooting, user account management, and helpdesk support.
Responsibilities
* Run the day‑to‑day operation of pathology IT systems, including system integration, troubleshooting, user account management and helpdesk support.
* Collaborate with internal teams and external suppliers to ensure seamless system upgrades, data integrity and compliance with Trust policies.
* Investigate IT system malfunctions, provide integration support, give small systems advice and contribute to IT policies and procedures.
* Manage system user accounts & passwords and maintain general housekeeping.
* Provide first‑line helpdesk support to users of the Pathology systems, including maintenance of the pathology customer relationship management application.
* Contribute to performance monitoring and training delivery.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology; Industries: Hospitals and Health Care
Contact
For further details or informal visits contact:
Name: Tobi Alabi
Job title: Pathology IT Service Lead
Email address: o.alabi@nhs.net
Telephone number: 01902481562
Background
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services. We are proud of the diversity of our staff and the communities we serve, and we are building a workforce that fulfils our values, improves quality of care for patients and tackles health care challenges. We are delighted to have been rated “Good” by the CQC and have received numerous awards, including the Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
Working Conditions
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and will consider all requests from applicants who wish to work flexibly.
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