Job Description
Job Description
Royal Star & Garter (RSG) is working in partnership with Royal British Legion (RBL) and the Veterans Covenant Healthcare Alliance (VCHA) to deliver a Veteran Friendly Framework (VFF) for residential care and nursing homes across England. With over 25,000 veterans and their partners living in care homes that do not have a military focus, there is huge potential to use the VFF to make a difference to their wellbeing, social connections, and quality of life.
You will support care home providers nationally in delivering best practice in support of veterans and their partners to ensure that those who have served in the Armed Forces, whether regular or reserves can access appropriate services.
1. Deliver on the VFF project plan and milestones and report regularly against agreed performance indicators and targets
2. Ensuring a high standard of work supporting the delivery of the programme to time, to appropriate quality standards, and in a cost-effective manner.
3. Identify and contact care homes and groups of care providers to engage with the VFF programme
4. Maintain the programme’s contact databases; and act as a contact point for enquiring and accredited organisations, providing guidance, support and training as required.
5. Identify best practice to be shared across the programme.
6. Coordinate the delivery of Armed Forces awareness across care homes, including coordinating speakers, presentations etc. for events if required.
7. Work with stakeholders and build rapport with local/regional statutory services for the Armed Forces community.
8. Support the Programme Lead on the overall delivery and evaluation of the programme, including attending meetings and taking minutes/notes as needed.
9. Any other reasonable management requests.
Key relationships
• VFF Project Lead
• Local authorities
• Care home staff/management teams
• Local/regional statutory services for the Armed Forces community
• Any other support services identified during the programme delivery
• Marketing & Communications team at Royal Star & Garter
Working pattern Full -time (35 hours per week, ability to compress over 4.5 days).
This role will be home based but will require flexible working in terms of location and pattern. Occasional evening and weekend work will be required.
We are a values -based organisation and strive to demonstrate our values in all we do:
With love: We carry out our work with love, care and compassion
Living positively: We are optimistic in everything we do supporting veterans & their partners in leading happy and fulfilled lives
As a family: We work and live as one team, one family, one community
Standing in their shoes: We show admiration and respect for people and never forget what they have done
Care with courage: We are not afraid to do what is right and what is needed