Post: Driver/Receptionist Bank Contact
Hours of work : Bank Flexible hours to cover evenings, weekends, overnights and bank holidays.
Location: West Lancs Out of Hours GP Service, Ormskirk Hospital.
Responsible to: Service Delivery Specialist
Pay: Standard rate is £12.45 per hour. Overnight and weekend enhancements apply.
Closing date: Monday 7 th July 2025
About: We are seeking a professional and friendly Receptionist/Driver to join our team here at West Lancs Out of Hours GP Service, Ormskirk Hospital. You will need to be a minimum twenty-five years old for car insurance purposes. Full training will be given at mutually agreeable times.
Role:
As a Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and proficiency in various software applications.
As a Driver, you will provide a professional and high-quality driving service for the GP Out of Hours Service.
Post responsibilities
To provide a professional and high-quality driving service for the GP Out of Hours Service
To provide a high-quality reception service at the West Lancs Out of Hours GP Service
To be able to follow strict procedures and protocols at all times
To work with the clinical team and liaise with our other services to support safe and effective service delivery, ensuring patients receive appropriate care in a timely manner.
When necessary, to be able to complete stocktakes of medical equipment
Using a Patient Record system experience of Adastra would be an advantage
To complete routine administration checks when working overnight
Ensuring full patient confidentiality at all times
To work individually or as part of a team
To undertake all relevant training consistent with the requirements of the post
To be flexible in roles undertaken according to the business need
To be available especially on the overnight shifts but with flexibility to work during the day when required
To handle drug stock and replenish when used.
To undertake vehicle checks
To report any vehicle problems to the appropriate person
To maintain and attend all mandatory training
Other Criteria
A full UK Driving Licence held for a minimum two years
Over twenty-five years of age for driving company vehicles
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity
C ome and be a part of our amazing team!
We offer NHS Pension
Cycle to Work Scheme
Career Development Opportunities
Attendance Bonus
Staff Benefit Scheme
Free Tea & Coffee
Eye Care Contributions
Disability Confident Employer
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
DBS - The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).
Person Specification
Experience - Essential
Ability to work as a team member and at times in isolation
Able to exercise initiative in organisation and prioritising
Effective communication skills both written and oral
Good literacy and numeracy skills
Good Interpersonal skills
Experience of working with IT systems/basic skills (Microsoft)
Over twenty-five years of age for driving company vehicles
A full UK Driving Licence held for a minimum two years
Experienced, confident driver
Desirable
Previous experience of working in an office environment
Personal Qualities
Essential
Enthusiastic and committed about the role
Flexible
Positive and confident disposition
Commitment to personal and professional development
Promote the Service with its ever expansion
Smart appearance at all times
Professional Conduct at all times
Qualifications - Essential
A full UK Driving Licence held for a minimum two years
Desirable
GCSE/O Level English and Maths
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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