Our client based in the Birmingham area is looking for an Airfreight Operations Manager, this role is office based and working hours are: Monday-Friday 0830-1700 with 25 days holiday plus Bank Holidays.
You will be working within the Airfreight Operations Department and report to the Senior Operation's Manager.
Salary £40-50k
Essential Experience:
Minimum of 7 years’ experience working within the Freight Forwarding Industry with a strong focus on Management and Service Excellence for Airfreight shipments.Advanced knowledge of Airfreight process and security procedures and protocols.Strong negotiator and a self-starter with the ability to adapt to stressful environments by using a sociable but firm approach, as well as engendering trust and integrity.Knowledge of ocean freight would be a distinct advantage.Use of Cargowise/Webcargo systems.
Duties Include:
Day to day management, with a hands-on approach essential, actively involving in air freight operational activity for import, export and at times cross trade consignments.Create Cargowise task flow and milestones and ensure the team are utilising and following the process.Monitor data quality of the team by carrying out monthly audits of files (ISO/compliance).Preparation of any financial/volume reports for Senior Management when requested.Escalation point for any customer or supplier issues.Conduct internal job reviews, support development and ...