Responsible for maximizing profitable sales while minimizing bad debt losses by effectively managing accounts receivable. This role safeguards the company’s investment in receivables to ensure optimal returns. Key responsibilities include delivering accurate, timely financial, clerical, and administrative services to guarantee efficient payment processing and account management.
Cash Collection – Native French Speaker
1. Build strong relationships with sales teams and customers to optimize collections and ensure repeat business.
2. Proactively chase overdue payments via phone/email, using tact and negotiation skills.
3. Monitor aged debt, enforce payment terms, and provide accurate collection reports.
4. Handle order release and resolve queries promptly to maintain customer satisfaction.
5. Maintain detailed records of collection activities, commitments, and disputes.
6. Support month-end reporting and liaise with Finance and Sales teams.
7. Update customer master data and process adjustments (discounts, refunds, write-offs).
8. Set credit terms and limits for new/existing customers, considering risk and export documentation.
9. Perform ad hoc duties as required.
Cash Allocation
10. Accurately apply payments and resolve discrepancies with stakeholders.
11. Identify and code deductions/overpayments; maintain records.
12. Ensure daily cash allocation across multiple currencies.
13. Assist with POS corrections and chargeback logs.
14. Support credit term setup and ledger maintenance.
15. Perform ad hoc duties as required.
Credit Review / Audit Management
16. Assess credit risk using reports and financial statements; set credit limits.
17. Ensure compliance with SOX, company policies, and local regulations.
18. Collaborate with internal/external auditors during reviews.
19. Perform ad hoc duties as required.
Formal Education
20. Required: GCSE Maths and English (A–C level preferred)
21. Preferred: CICM, AAT student, part-qualified accountant, or other relevant professional qualification (The candidate must have three years of work experience for every one year of college education required)
Knowledge & Experience
22. Required: Minimum 2 years in Credit Control or Accounting
23. Preferred: 2 years in Customer Service background
***Please be aware that you can apply for any internal job offer after minimum one year in current role having previously informed your manager.
Please read the guidelines before handing in your application
All internal employees when applying for a role are required to upload their updated and their last 2 appraisals (which can be retrieved from HR Cloud).***