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Team leader

Newcastle Upon Tyne (Tyne and Wear)
The Perfume Shop
Team leader
Posted: 21 June
Offer description

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do, and a Spark to help achieve our vision.


The Role

Are you passionate about perfume and love people?

Do you want to be part of a supportive team and thrive in a fast-paced environment?

Every day, our Team Leaders work hard to ensure their team and customers feel valued, confident, and special.

As a Team Leader, you will support the Store Manager with the daily operations of the store. You will lead by example, motivating and supporting a diverse team to meet key targets that drive the store's success.


Contract Details

* Hours: 13.5 hours per week
* Type: Permanent
* Pay Rate: £14.00 per hour


What You Will Do

* Coach and mentor staff to ensure success
* Motivate the team to achieve and exceed targets, with incentives and prizes
* Assist with rosters, payroll, stock loss prevention, and store procedures
* Step in during the Store Manager's absence to keep operations smooth
* Open and close the store as a key holder
* Provide exceptional customer service and lead your team by example


What You Will Bring

We believe you bring Talent, Passion, and Spark. We will provide you with the skills and training to succeed in perfume retail.


It Helps If You

* Have a talent for building relationships, coaching, and mentoring
* Are passionate about teamwork and success
* Have a spark for learning about perfume
* Can be flexible with work patterns
* Have previous team leadership experience or are an experienced sales advisor ready for the next step


What You Will Get

* Regular hours with at least 4 weeks' notice of your rota
* Christmas sales commission based on store performance
* 30 days holiday (pro-rata)
* 20% discount on perfume and access to customer offers
* Additional discounts with partners like Superdrug and 3 mobile
* Prizes and incentives based on performance
* Ongoing training and development
* Access to Wagestream for financial wellbeing
* Pension, health, and wellbeing benefits


Our Commitment

We encourage internal progression and offer apprenticeship schemes at all levels.

Due to high application volumes, only successful candidates will be contacted. We encourage you to apply for roles of interest.

The Perfume Shop is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants regardless of race, religion, gender, sexual orientation, age, disability, or veteran status. Reasonable accommodations will be provided for individuals with disabilities.

Part of AS Watson Group, the world’s largest health and beauty retailer, operating over 16,500 stores across 12 brands in 28 markets, with over 130,000 employees. In 2023, AS Watson recorded revenue of US$23 billion, serving over 5.5 billion shoppers annually through offline and online platforms.

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