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Customer & dealer support (cads)

Southend-on-Sea
Grosvenor Casinos Limited
Posted: 21 July
Offer description

Job Description

We’re looking for confident, competent dealers to step into a dynamicCustomer & Dealer Supportrole — where your experience meets leadership on the gaming floor.

In this role, you’ll be the driving force behind smooth table operations, supporting dealers, engaging customers, and ensuring every game is secure, interactive, and unforgettable.

From greeting guests and explaining games to supervising tables and upholding safer gambling standards — you’ll be right at the heart of the action.


Qualifications

* Current PFL issued by the Gambling Commission
* Proven experience as a competent casino dealer
* Strong understanding of table security, game integrity, and safer gambling practices
* Excellent communication and customer service skills
* Confidence to supervise tables and support the wider casino team


Additional Information

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

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