Your newpany
Your new job working as a Senior Account Executive / Account Director will be based in the NW London office for an established Insurance Broker. Your new Brokers employ over 300 staff around the UK. They have grown rapidly in the last 20 years to be one of the top independent brokers in the UK dealing with over
16,000+ clients. Havingpleted numerous successful acquisitions, thepany has secured further funding to continue its ambitious growth plans. They hold Chartered Insurance Broker status, awarded in recognition of theirmitment to maintaining the highest standards in many areas. Due to growth within theirmercial Team, a permanent role for a Senior Account Executive / Account Director has arisen.
Your new role
Your new role as a Senior Account Executive / Director will be based in themercial team, where you will play a key part in merging 2 offices into London Northwest office, helping to integrate teams and maintain continuity of client service during the transition. This role is abination of hands-on client management, business development, and line management of a team (predominantly Account handlers). The line management element of this role will include people management, overseeing personal development, conflict & issue resolution, as well as training & development management. The successful candidate will manage a renewal book of c. £250-£300k, drive business growth and maintain high standards of service andpliance.
Some of your key responsibilities will include servicing and administering a portfolio ofmercial and Property insurance clients, analysing client’s insurance needs, ensuring the DNA process is followed, along with building and maintaining strong client relationships in a variety of ways. You will be taking responsibility for local placement relationships and attending internal placement meetings as required. Some of your other key responsibilities will include evaluating insurance policies, assisting clients in understanding policy terms, processing policy renewals, endorsements and cancellations, alongside maintaining accurate and up-to-date client records. An important element of this role is also customer service, where you will be addressing client inquiries and concerns, acting as a liaison between clients and insurance carriers and managing strategic partner relationships.
What you'll need to succeed
Your previous experience in a similar Account Executive or Account Director role withinmercial Insurance will contribute towards your success in this role alongside the ability tomute to NW London. You should have the proven ability to retain and grow client portfolios with the ability to generate new business opportunities. Ideally, you will have experience of managing a team. You’ll bring strong experience working with insurance markets and managing placement activity, alongside hands‑on line management capabilities that includes coaching and developing others. It is beneficial if you possess solid knowledge ofpliance requirements such as FCA regulations and Consumer Duty, paired with technical understanding of insurance products and the confidence to present to clients and colleagues. Experience inmercial General Insurance, exposure to business or team change, and progress toward a professional qualification such as ACII will be advantageous. Above all, you’ll be a credible and inspiring leader who works collaboratively, demonstrates integrity and emotional intelligence, and contributes positively to team culture.
PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE TEAM LEADING IN A SIMILAR ACCOUNT EXECUTIVE OR ACCOUNT DIRECTOR ROLE AND ARE ABLE TOMUTE TO NW LONDON 3 DAYS A WEEK.
What you'll get in return
You will be offered apetitive salary C£70,000 ( plus aprehensive benefits package. You’ll receive support and training from both Directors and Managers. You’ll enjoy working as part of a growing and friendly team and for apany who are an Investor in people and a “Great Place to Work.” They pride themselves on treating their people fairly and equally, yet at the same time treating people as individuals and are a forward-thinking organisation.