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Front of house waiting staff

Fort William
Alexandra Hotel
£65,000 a year
Posted: 15h ago
Offer description

Job Summary

We are seeking enthusiastic and dedicated Front of House Staff to join our team. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest services. This role involves ensuring a welcoming atmosphere, assisting with food preparation, and supporting the overall dining experience. Previous restaurant experience is preferred, and candidates should be comfortable in a fast-paced environment.

Responsibilities

* Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
* Take orders accurately and efficiently, providing recommendations and upselling menu items when appropriate.
* Serve food and beverages in accordance with food safety standards.
* Assist with food preparation as needed, ensuring all dishes are prepared to the highest quality.
* Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
* Handle guest inquiries and complaints professionally, striving to resolve issues promptly.
* Collaborate with kitchen staff to ensure timely service and communication between front of house and back of house operations.
* Demonstrate strong time management skills to ensure efficient service during busy periods.

Requirements

* Previous experience in a restaurant or hospitality setting is highly desirable.
* Knowledge of food safety practices and culinary techniques is an advantage.
* Basic math skills for handling transactions accurately.
* Strong communication skills with a focus on guest services.
* Ability to work effectively in a team environment while managing individual responsibilities.
* Time management skills to prioritise tasks effectively during peak hours.
* A positive attitude and willingness to learn new skills related to serving and food preparation. Join us in creating memorable dining experiences for our guests while working in a dynamic team environment

Job Types: Full-time, Part-time

Pay: From £12.50 per hour

Expected hours: 20 – 40 per week

Benefits:

* Employee discount
* Gym membership

Work Location: In person

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