Overview
We are seeking an enthusiastic and customer-focused Hospitality Assistant to join our team in Hertford Heath, United Kingdom. As a Hospitality Assistant, you will play a crucial role in ensuring our guests have an exceptional experience by providing top-notch service and support across various aspects of our operations.
Responsibilities
* Greet and welcome guests, ensuring a positive first impression
* Assist with food and beverage service, including taking orders, serving meals, and clearing tables
* Support event setup and breakdown, ensuring spaces are prepared according to specifications
* Maintain cleanliness and organization of dining areas, event spaces, and service stations
* Collaborate with kitchen staff to ensure timely and accurate food delivery
* Handle guest inquiries and requests promptly and professionally
* Assist in inventory management and restocking of supplies
* Process payments and handle cash transactions accurately
* Adhere to all health, safety, and hygiene standards
* Participate in team meetings and training sessions to enhance skills and knowledge
* Support other departments as needed to ensure smooth overall operations
We currently have an exciting opportunity for an experienced Supervisor with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.
If you are passionate about creating delicious dining experiences that fuel young minds and ignite taste buds, then this is the perfect opportunity to bring your expertise to our table. Nestled in the heart of Hertford, this prestigious independent school caters for 1000+ pupils and staff per day, includes not only a breakfast, lunch and a supper menu but also an extensive hospitality service.
Qualifications
* High school diploma or equivalent
* Previous experience in food and beverage operations preferred
* Excellent product knowledge of food and beverages
* Strong customer service skills with a friendly and professional demeanor
* Ability to work in a fast-paced environment while maintaining attention to detail
* Excellent communication and interpersonal skills
* Good time management and organizational abilities
* Basic math skills for handling cash transactions and inventory
* Proficiency in using point-of-sale (POS) systems and basic computer applications
* Physical stamina to stand for extended periods and lift up to 25 pounds
* Flexibility to work various shifts, including weekends and holidays
* Team player with a positive attitude and problem-solving mindset
* Good presentation skills and professional appearance
About Holroyd Howe
Holroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients. We pride ourselves on:
* Sustainability: Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.
* Nutrition: We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.
* Food Innovation: We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team. From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.
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