Senior Business Analyst – Technology & Process Delivery Leading Private Markets Investment Firm | London We are seeking an exceptional Senior Business Analyst to join a Private Markets client with strong gravitas and analytical skills on a permanent basis. Key Responsibilities Business Analysis & Delivery Ownership Take ownership of understanding business operations and lead detailed analysis of end-to-end business processes Produce clear and usable as-is and to-be process models Identify inefficiencies, manual work, duplication, control weaknesses, and operational risk Design pragmatic future-state processes that improve efficiency, consistency, and control Define clear, outcome-focused business requirements and acceptance criteria Challenge stakeholders constructively to ensure requirements are necessary, proportionate, and aligned to business objectives Take accountability for the successful delivery of technology-enabled change, adapting the project management approach based on the nature of each engagement Act as the primary client-side owner of delivery relationships with technology vendors and implementation partners Essential Experience & Skills Significant experience working as a Business Analyst with direct delivery accountability Strong, hands-on experience in business process analysis and redesign (as-is and to-be) Proven ability to translate ambiguous business problems into clearly defined, deliverable solutions Experience delivering cloud-based or SaaS solutions, working directly with vendors and/or implementation partners Comfortable owning outcomes and making delivery trade-offs Formal Business Analysis qualifications (BCS, IIBA) or equivalent practical experience MUST have extensive Private Markets OR Investment Management experience Desirable Experience Experience with enterprise cloud systems and a familiarity with automation or workflow-enabled solutions Awareness or experience with Generative AI, Agentic AI, or automation technologies (e.g., ChatGPT, Microsoft Copilot, AI workflow tools) Project management certifications (PRINCE2, AgilePM, PMP) Degree in IT, computer science, business, or related field