Job Description
IT Support Team Lead – Financial Services – Up to £35k + Benefits (Altrincham)
Xpertise Recruitment is looking for an IT Support Team Lead to join a growing organisation based in Altrincham. This is a key role where you'll lead a small, high-performing team.
Why should you want to join?
* Join a business that invests heavily in its people and promotes a culture of delivery, effectiveness, and continual improvement.
* Remain hands-on whilst gaining leadership experience (70/30 split)
* Lead a support team, helping shape a high-performing and motivated technical function.
* Take ownership of both day-to-day operations and wider improvement projects.
* Work from a great office location in Altrincham with free parking and strong public transport links.
* Benefit from a competitive salary, strong pension, and a range of additional perks.
What will you be doing?
1. Leading the IT support function, ensuring exceptional customer service standards are maintained and continually improved.
2. Overseeing first and second-line support across desktop, software, and initial infrastructure issues.
3. Collaborating with the security team to maintain best practices.
4. Planning and delivering end-user computing projects, upgrades...