Fragrance & Beauty Sales Consultant - London (Mobile)
Fragrance & Beauty Sales Consultant - London (Mobile)
Apply locations: London | Full time | Posted 19 Days Ago | Job Requisition ID: JOBREQ00095868
Role: Fragrance & Beauty Sales Consultant
Location: John Lewis Oxford Street, with responsibilities across Harrods Knightsbridge, Selfridges Oxford Street, Peter Jones, St Pancras Boutique, Covent Garden Boutique, and Battersea Power Station Boutique
Contract: Permanent, 37.5 hours/week, any 5 days in 7
CHANEL is an independent company committed to creative freedom, nurturing human potential, and making a positive impact globally.
As Gabrielle Chanel stated, "In order to be irreplaceable, one must always be different." At CHANEL, we celebrate individuality and support our team members' journeys with the brand.
Our mission at CHANEL Beauty is to highlight each person's uniqueness and empower clients to express themselves through our fragrances, makeup, and skincare.
Your role @CHANEL:
As a Fragrance & Beauty Sales Consultant, you will be a key ambassador, embodying our values and DNA.
Leveraging your experience, CHANEL will enable you to:
* Demonstrate passion and knowledge in Fragrance, Makeup, and Skincare
* Create authentic, personalized experiences tailored to clients' needs
* Ensure excellence in client service according to CHANEL’s standards
* Build and nurture long-term client relationships to increase loyalty
* Contribute to sales through product knowledge, clienteling tools, events, and cross-category selling
* Maintain an omni-channel approach for seamless in-store and online experiences
* Collaborate within a diverse team to achieve collective goals
What you will bring to the role:
* Proven experience in a client-facing role with a service-oriented approach
* Confidence in applying product expertise to meet client needs
* Good knowledge of Fragrance & Beauty products to close sales
* Empathy and active listening skills to adapt to client needs
* Enthusiasm for Fragrance & Beauty, demonstrated to clients and team
* Problem-solving attitude to handle obstacles positively
What energizes you:
* Creating meaningful client experiences
* Achieving targets and KPIs for sustainable growth
* Keeping up with beauty trends and self-learning
* Thriving in a fast-paced, collaborative environment
What you will gain:
* Experience with a heritage luxury brand known for innovation
* Supportive environment with coaching and career development
* Exposure to a House of creation through training and conferences
Benefits include:
* Health: Private Medical Insurance, Online GP, Cycle Scheme
* Financial: Pension, Life Assurance, Retail Discounts
* Mental Wellbeing: Employee Assistance Programmes
* Lifestyle: Discounted access to London attractions, product discounts, employee sales
* Recognition: Service Awards, vouchers, extra holidays
*Benefits are subject to eligibility and may change over time.
CHANEL fosters an inclusive culture that values diversity and personal growth. We encourage your application and look forward to your potential contribution.
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