Job Title: Receptionist at Hotel du Vin
We are seeking a friendly, passionate, and energetic receptionist to join our team at Hotel du Vin in Bristol.
Rate of Pay / Hours: £12.60 per hour plus generous benefits, training, and development opportunities / 40 hours per week
Type of Contract: Permanent
Location: Bristol
About the Role
You will be the face of our hotel, responsible for providing exceptional service and ensuring guests have a memorable experience. Your hospitality charm and passion for service will help create a welcoming atmosphere, addressing guest queries and exceeding expectations.
As the first and last point of contact, you set the tone for our guests' visit, ensuring everything surpasses their expectations before they leave. If high standards, making guests smile, and delivering 'celebrity service' appeal to you, this is an excellent opportunity.
Career Development
Hotel du Vin encourages internal growth, with potential progression into supervisory roles. We support ongoing development through our apprenticeship schemes, which candidates can enroll in after probation.
Benefits
* Discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65/night
* 50% off our best available rate for friends and family
* 35% off dining in our brasseries and bistros
* Fully funded apprenticeship programs
* High street discounts on various shops and experiences
* Cycle to work scheme
* Healthcare cash plans from £5/month
* Referral bonuses up to £1500
* Uniform provided
* Wellness and campaign days promoting activities like mental health awareness
* Access to Wagestream for instant pay access
* Complimentary stays on milestone anniversaries with dinner, bed, and breakfast
* Support for neurological health charities
* Employee Assistance Programme available 24/7
Sustainability Goals
* 100% renewable energy use
* Recycling at least 70% of waste
* Eco-friendly cleaning systems
* Volunteer days for sustainable charities
If interested, please click 'Apply Now'.
Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers and welcome applications from all qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age.
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