IT Service Desk Technician – Cheshire - £32k
On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe.
The IT Service Desk Technician will be responsible for:
Regularly evaluating our IT systems to ensure they meet the necessary business demands.
Researching hardware and software technologies to decide if they offer improvements
Oversee new system installation and setup and customise them for business needs.
Monitoring system performance to ensure everything runs correctly and securely.
Anticipating potential issues and identifying solutions
Engineer, implement and monitor security measures for the protection of computer systems, networks and information.
Upskilling team members about network security and best practices for computer usage.
The IT Service Desk Technician will have the following:
Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team
Desktop Support – Win 10 & OSX
Device management and monitoring
ITIL – Focus on Service design/transition and operation
IT security – client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering.
Office 365 Management and Administration – Experience of the full suite of apps including OneDrive, Yammer & Teams etc.
Azure Active Directory – Setup/Deployment/Management
Benefits
21 days Holiday, increasing each year up to 25 days
Free Breakfasts
Subsidised lunches
Pension
How to Apply if you’re Interested in this Job:
If this sounds like your perfect role, click Apply without delay!
IT Service Desk Technician – Cheshire – Up to £32k