Overview
As a Senior UX designer at the UK's second biggest employer, you'll be crafting experiences that help our diverse colleague and supplier base work better. You'll discover new opportunities, crafting intuitive and effortless solutions that improve every stage of the colleague and supplier experience.
We have a wide range of specialisms covering 270 different role types, across 84 departments and 10 business divisions. It's all about adapting, growing and embracing challenges.
Scope & Impact
Our current work includes a captivating variety of platforms, technologies and experiences, including:
* Lifecycle of a product from development to ranging in stores
* Stock, service, and security operations within our stores
* Colleague lifecycle, capability and development
* Internal communications and colleague networks
Our impact in numbers:
* 360,000 colleagues at Tesco globally
* 1,720 colleagues using myProduct suite of apps in UK food, home and clothing
* 270 different role types, across 84 departments and 10 business divisions
* 34 user groups and 17 tools in the Product & Supplier space
Responsibilities
* Redefining complicated colleague experiences into simple and intuitive solutions - emphasising the colleague.
* Leading the end‑to‑end design process including discovery, service/user mapping, sketching, wire‑framing, low‑fidelity prototyping, and testing.
* Advocating for human‑centred design with your collaborators and the broader business.
* Working within and across agile squads to craft, developing and improving the user experience across our digital products.
* Collaborate with UX researchers to help your team develop compassion for our users, including those with a disability, and advocate for their needs.
* Running lightweight research, such as validating designs via A/B testing, un‑moderated, usability testing and more.
* Using quantitative data and partnering with the analytics team to help advise your work.
* Promoting inclusive design practices and delivering accessible designs.
* Assessing the impact of your design work and contributing to building a culture focused on making well‑informed decisions.
* Collaborating with various specialists and collaborators to identify efficient opportunities and provide successful solutions.
* Facilitating partner (business and user) workshops, run appropriate conceptualisation and participatory design sessions.
* Delivering valuable, high‑quality and consistent work without sacrificing speed by using our digital design system and its standardised foundations, components, and patterns.
* With support from UI designers in the team, be happy using Figma to create UI designs using the digital design system, building prototypes and testing functionality.
* Collaborating with the design system team to help evolve the design system based on user needs.
* Assisting other teams in recognising the importance of design in various subject areas to improve project outcomes and product quality.
* Providing feedback to other designers to help strengthen your team and Tesco as a whole. You will help your teammates build context, strong decision‑making skills, and compassion for our users and customers.
* Embracing the opportunity to line‑manage other designers and help with their learning and development.
* Working with the Design Manager to cultivate a positive, supportive and inclusive team culture.
Qualifications
* A strong, well‑curated portfolio demonstrating your expertise across web, responsive and native design.
* Prior involvement in high‑profile design projects ideally in an enterprise environment.
* Passion for solving product problems while balancing all facets of a user experience (strategy and research, information architecture, interaction design, accessibility).
* A good understanding of the end‑to‑end iterative design process including how to develop and use design research, journey mapping, wire‑framing, prototyping, and user testing to achieve human‑centred design solutions.
* Proficiency in interaction design for web (desktop and mobile) and native applications.
* Experience of designing with accessibility in mind and meeting WCAG 2.1 level AA.
* Experience collaborating closely with multiple fields including product and engineering.
* Self‑motivated and organised with good time management skills.
* Strong written, verbal communication and presentation skills to all levels of seniority and subject areas within the organisation.
* Ability to coach, mentor and set standards for ways of working for more junior team members.
* Proficiency with current industry design and collaboration tools such as Figma, Miro, etc.
* A solid understanding of: Jira, Confluence, Adobe Creative Suite.
* Previous experience in the retail sector is an advantage.
EEO Statement
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and we make sure that all colleagues are given the same opportunities. We are proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please contact us.
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