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Contracted services manager

Bristol (City of Bristol)
Bromford
Service manager
Posted: 3 June
Offer description

Hours: 40 per week

Contract: Permanent

Your work can help make homes safe, warm, and life-changing

At Bromford, we believe everyone has the right to a home that’s more than just a roof over their head — it should be a springboard to a better future. We’re passionate about creating safe, secure, and energy-efficient homes our customers are proud to live in. As our new M&E Contracted Services Manager, you’ll be at the forefront of delivering just that.

🔧 The role

Reporting to the Head of M&E, you will lead the operational and financial management of our mechanical and electrical (M&E) contracted programmes — including planned, cyclical, and reactive services. This role is critical to ensuring that vital services like communal lighting, lifts, white goods, ventilation, and fire safety systems are delivered safely, effectively, and to the highest standard.

You’ll manage a £3M annual budget, lead contractor performance, assure compliance, and drive value for money — all while keeping the customer at the heart of everything we do.

🛠️ What you'll be doing

* Lead delivery of planned and reactive M&E services across a dispersed property portfolio.

* Ensure contractor performance meets our standards for safety, quality, and compliance.

* Manage and report on a multimillion-pound budget with full accountability for cost and programme delivery.

* Provide robust contract management and quality assurance for all outsourced works.

* Build, motivate and manage a team of internal colleagues and supply partners.

* Continuously improve processes, informed by customer insight and compliance requirements.

* Ensure all works meet legal, regulatory, and health & safety obligations.

* Partner with internal teams to deliver a seamless, customer-first service.

✅ What we’re looking for

* Significant experience managing complex M&E contracts across multiple sites.

* Excellent knowledge of CDM 2015, building services, and regulatory standards.

* Proven track record in financial and contract management.

* NVQ Level 3 or higher in building services or M&E discipline (or equivalent).

* SMSTS and Health & Safety qualifications (or willingness to obtain).

* Experience with procurement, Joint Contract Tribunal (JCT) contracts, and managing external suppliers.

* IT literate with confidence in Microsoft Office and contract management systems.

Based in Chipping Sodbury, you'll enjoy a flexible week split between our workspaces and your home, offering the perfect balance. You will be provided with a company car/cash allowance alternative therefore a full UK driving licence and a willingness to travel regularly across Bromford’s operating areas is essential.

Due to the nature of the role, an enhanced DBS check will be required.

Benefits of belonging at Bromford

Joining Bromford isn't just about a job; it's about a community that values you. Here's a glimpse of the benefits you'll enjoy:

🌴 27 days annual leave, plus bank holidays and the option to buy or sell up to 5 days leave each year

💰 £500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

🎉 A Performance Related Pay scheme based on organisational and individual performance

💼 A choice of two pension schemes, with employer contribution rates of up to 10% of salary

🛍️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

⚕️ A wellbeing app that gives you access to free virtual GPs and prescription services for you and your immediate family, 24/7 mental health support and rewards for healthy habits

The closing date for applications is just around the corner on 20th June 2025.

In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us in this exciting opportunity

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