Inside Global is a global agency dedicated to delivering growth and revenue opportunities for B2B tech companies, from Global brands such as Google, Oracle and HPE to AI start-ups.
As a result of demand and growth, we're looking for a talented Client Success Manager to join the team in Liverpool.
The Client Success Manager will be responsible for;
* Project managing campaigns, from set-up right the way through to renewal and growth
* Attend and manage weekly calls, monthly insights, quarterly reviews and project launch meetings
* Liaise internally with Client Success Administrators, Account Directors and Co-Founders
* Work with the service delivery team to provide information from and to clients
* Have a good understanding on your clients’ objectives, internal marketing & sales strategy, plans and how it relates to our work
* Retain 100% clients through consistent project management, effective programme management, optimisation, amendment and suggestions
* Assist with commercial conversations and actions
* Escalate big upsell opportunities to your Account Directors and Co-Founders
Relationship Building
Customer Service
Experience in B2B tech or sales development industry is desirable but not necessary
A bachelor's degree in Business, Marketing, or related field is desirable but not necessary
Full-time, on-site, 0830 - 1700
City Centre location near Bold Street, L1
Clear career progression