3- 6 month contract
UK Remote
Inside IR35
Key Responsibilities -
Application Administration & Configuration
* Manage user accounts, roles, permissions, and security profiles within KeyedIn.
* Configure workflows, dashboards, and reports to meet business requirements.
* Maintain and update application settings, templates, and data structures.
* Support integrations between KeyedIn and other business systems (e.g., ERP, CRM).
System Maintenance & Performance
* Monitor application performance and troubleshoot technical issues.
* Ensure maintenance of fields and values, data quality and integrity across the platform.
User Support & Training
* Provide Level 1-3 support for KeyedIn-related queries and issues.
* Act as the subject matter expert (SME) for KeyedIn within the organisation.
* Develop user guides, and conduct 1:1 training sessions.
Essential Skills & Experience
* Proven experience administering or configuring KeyedIn.
* Strong understanding of application configuration concepts (workflows, reporting, permissions).
* Competence in data management and integration processes.
* Experience providing user support and training.
* Understanding of cyber security principles, particularly in application administration.
* Ability to troubleshoot issues and liaise with technical teams and vendors.