Job Description
Job Summary:
In this role, you will manage air export shipments end to end, ensuring accurate documentation, system updates, and close coordination with customers, airlines, and internal teams.
Key responsibilities include:
* Managing the air export process from booking to delivery
* Ensure accurate and timely data entry into our operating system.
* Track and trace Air Export files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
* Ensure timely delivery of freight to customers for Import shipments.
* Ensure documents are timely sent to customer or broker for customs purposes.
* Ensure accurate and timely client and vendors billing.
* Interact with our customers in arranging their international shipments, meeting customer service standards.
* Meets company standards of 52 hours training per year per employee.
* Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Qualifications
What we’re looking for:
* 6 months–1 year of relevant experience (or equivalent training)
* Good computer skills (Excel, Word, operating systems)
* Strong communication and organisational skills
* A positive attitude and willingness to learn
* Good Education- preferably to A Level standard. Minimum GCSE Maths and English.
Additional Information
Expeditors offers excellent benefits:
* Health Plan: Medical
* Life Insurance
* Employee Stock Purchase Plan
* Training and Personnel Development Program
* Growth opportunities within the company