McFarlane Sales & Lettings is a leading Letting Agent covering Cirencester, Swindon, Marlborough and surrounding areas.
This is a great opportunity for an individual looking for a new and exciting career within the property industry. If first class customer service is your passion then this could be for you.
As a Senior Lettings Negotiator you are a key part of the main function within our lettings team. You are the first point of contact for our landlords and tenants. Senior Lettings Negotiators deliver excellent customer service in a timely manner at all times. Communication is a core part of the role with those we work with.
Duties will include:
* Working within a team
* Maintain a professional attitude when dealing with clients
* Provide advice to clients on the current market conditions
* Marketing of properties through various media
* Taking property photographs and drawing floor plans
* Carrying out property viewings with applicants
* Undertake property valuations, or be prepared to train towards this
* Follow up with clients after viewings and valuations
* Negotiating offers with both landlords and tenants
* Undertaking referencing of applicants
* Drawing up of legal Tenancy Agreement contracts
* Arranging rent guarantee and legal protection policies
* Coordinating matters between landlords and tenants
* Attracting new clients by exceeding landlord and tenants expectations
* Involved in marketing to attract new clients
* Providing landlords with professional advice in relation to ensuring their properties are compliant and in good repair ensuring this is processed and recorded on our CRM system
Skills & experience required:
* Either ARLA (or equivalent) qualified or willing to work towards formal qualification (we will sponsor all employees for this qualification)
* Previous lettings or customer service experience is essential
* A good standard of written and verbal communication skills
* Ability to work on own initiative, as well as part of a team
* Flexible, adaptable nature with the ability to work under pressure, in a calm manner
* Good IT knowledge with experience of using Microsoft Office packages would be an advantage
Package:
* Competitive salary
* Holidays: 20 days (increasing to 25 days) plus Bank Holidays
* Birthday Bonus (additional paid day off for birthday)
* Company Pension
Job Types:
* Full-time, Permanent
Salary:
* OTE: £28,000 - £35,000
* Basic Salary: £22,000 plus commission
Work Schedule:
* Monday to Friday 8.45am - 5.30pm and alternate Saturdays 9.00am - 3.00pm (with day in lieu given)
Ability to commute/relocate:
* Swindon, SN1 4AB: reliably commute or plan to relocate before starting work (required)
Job Types: Full-time, Permanent
Pay: £28,000.00-£35,000.00 per year
Benefits:
* Company pension
* Free parking
Ability to commute/relocate:
* Swindon SN1 4AB: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
* Driving Licence and your own vehicle (required)
Work Location: In person