Young People’s Intensive Support Worker Location: 204 Norwich Road, Wisbech Hours: 30 hours per week, over a rota pattern, including evenings and weekends Salary: £34,909.54 pa FTE equating to £27,927.63 pa for 30 hpw Permanent/Part-time Our service provides intensive and highly personalised support to young people aged 16 and 17, who have complex needs and are referred by Cambridgeshire County Council Children and Young People’s Services. What You’ll do In this varied role, you will work creatively and holistically, providing the highest quality intensive support so that our young people can develop and achieve their goals and independent living skills, enabling them to move onto more independent living. This will be achieved by providing consistent, committed emotional and practical support, in a welcoming and homely environment, in conjunction with their individual action plans. You will work closely with other agencies; keywork an allocation of service users and meet with them regularly. This includes coping strategies, maintaining their physical and mental wellbeing, tenancy sustainment, obtaining/maintaining employment, education or training and social activities. You will also prepare accurate written and electronic records of daily events, support sessions, action plans, Rickter Assessments and support reviews. About you Experience advising and supporting young people. Resilient and able to listen carefully and respond appropriately, particularly when our young people are distressed or angry. Good communication skills – verbal, written and listening. Able to maintain firm boundaries, whilst also working flexibly to meet individual needs. Able to work creatively to meet the needs of a diverse range of young people. Strong IT and office skills, and the ability to maintain office records and write short reports to a high standard. Able to work without close supervision, and to make own decisions and prioritise tasks when necessary. Able to manage challenging situations when alone. A full UK driving licence, use of a car for work purposes and business insurance is essential. Benefits Employee discount scheme (retail, leisure, gym membership and fitness equipment) Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) Employee Assistance Programme Cycle to work scheme (salary sacrifice) One day off a year to volunteer for a charity of your choice 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff) Company sick pay 58p per mile business mileage allowance Refer a friend scheme (£250) Contributory pension scheme, which both you and CHS contribute to Enhanced maternity and paternity leave Flexible Working Policy Full induction Comprehensive free training and development opportunities with paid time off Free DBS (for relevant posts) Free onsite/nearby parking Please note this position is subject to a clear Enhanced DBS Disclosure. If you are registered with the online DBS Update Service, this may expedite your application process. Closing date for applications: midnight Sunday 1 June 2025 Interviews will be held: Monday 9 June 2025 For more information or for an informal chat please call Jamie Gerrard, Young People’s Intensive Support Registered Manager or Alice Clark, Assistant Service Manager on 01945 489217.