1. Job Title:IT Field Technician
2. Location:Bromsgrove, West Midlands (with some travel required)
3. Reward and Benefit:Competitive salary, company car or car allowance and excellent Colleague benefits.
About us
We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector and we’re looking for people like you.
We’re a family-owned business and we’re going places. We’re proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing over 700 people and growing all the time.
We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.
We’ve won a host of awards; including being recognised by The Sunday Times as the 03rd Best Company to Work for in the UK and became the first ever retirement living specialist to be crowned overall ‘Housebuilder of the Year’ by the WhatHouse? Awards 2016.
About the role
We have an exciting opportunity available for an experienced IT Field Technician to join our Bromsgrove office, supporting Colleagues with both desktop and remote support.
Occasional travel will be required outside of the Midlands and Northern Regions to cover for other Field Technicians and to join in person Team Meetings at Ringwood Head Office.
You will plan, prepare and install IT equipment at Site Cabins, Sales Offices and Lodge Managers offices. Provide 1st and 2nd line support to all colleagues who have raised IT faults or service requests either via the ticketing system or the telephone as well as supporting project work as required.
This role is based at our Bromsgrove Office with some travel. The working hours are Monday to Thursday 9:00am – 5:30pm, Friday 9:00am – 5:00pm. The IT Field Technician is expected to be flexible in keeping with the responsibilities of the position which may include working additional hours when necessary.
About you
We would love to hear from you if you have previous IT Technician experience with a good working knowledge across a range of end user devices including desktops, laptops, printers, phones, routers, mobiles and tablets, and a knowledge of Microsoft products. Previous experience of a ticketing system is desirable.
This is a busy role so you will work well in busy environments and will be able to effectively prioritise your workload. You will also have experience of supporting a distributed user base.
You will need to have excellent interpersonal and communication skills, have effective analytical and problem solving skills and have a high level of attention to detail. You will also be highly organised, be capable of managing your own workload and capable of working alone or as part of a team.
How you’ll be rewarded
4. Competitive salary
5. Company car or cash for car allowance
6. Annual holiday entitlement of 24 days + Bank Holidays
7. Day off on your birthday
8. Excellent Colleague benefits including:
9. John Lewis vouchers - £200 to all expectant parents
10. Ongoing investment into your personal development
11. Training Courses and Professional Memberships paid
12. Colleague well-being initiatives and ambassadors
13. Peer recognition programme
14. Colleague referral bonus
15. Access to Employee Assistance programme
16. Eyecare reimbursement
17. Land introduction bonus
18. Friends & family discount against the cost of a new Churchill apartment
19. Charitable match-funding programme for Colleagues wishing to raise money for their chosen charities
If you want to be part of our success story, apply today!
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