A leading travel company in Crawley seeks a Customer Operations Specialist to support travelers during difficult situations. The role involves managing urgent requests, balancing crisis response with routine tasks while maintaining customer satisfaction. Applicants should be calm under pressure, with strong problem-solving skills and experience in customer service. Benefits include flexible working hours, holiday discounts, and a supportive team. The work environment promotes diversity, equity, and inclusion. #J-18808-Ljbffr