Job Description
Team Manager – Delivery Operations
Location: Knowsley
Hours: 40 hours per week, flexible shifts on a rolling rota (AM, PM, or Evening)
Operating Hours: 05:00 – 00:00
Reports to: Operations Manager
About the Role
At Ocado Logistics, we’re always looking for passionate people leaders who can help drive operational excellence and deliver outstanding service to our customers.
We have three exciting opportunities for Team Managers – Delivery Operations to join our growing spoke at Knowsley.
As part of a seven-person management team, you’ll play a key role in leading and supporting the delivery operation — ensuring it runs safely, efficiently, and in line with Ocado standards. Each Team Manager will oversee around 120 drivers per shift, contributing to the success of a team of approximately 400 colleagues on site.
This is a fast-paced, people-focused role where you’ll make a real difference to the day-to-day running of our delivery service.
What You’ll Do
1. Manage and lead the daily delivery operation on your shift
2. Monitor live routes, resolving delivery issues and ensuring customer satisfaction
3. Oversee driver performanc...