We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car.
This role is temporary with a view to go permanent!
Key responsibilities include:
Accurately processing orders in the system
Handling queries, enquiries and complaints
Completing orders and processing in a timely manner
Build relationships with customers over the phoneSkills:
Excellent communication skills are required to interact with internal staff and service users
Must be able to work off their own initiative as well as part of a team
Computer Literate with a good working knowledge of Word and Excel
Excellent telephone manner
Excellent organisational skills with a good eye for detail
Previous experience within a busy Customer service department or Administrative role
Previous experience of administration, order processing and scheduling of workloads would be a huge advantageIf you are passionate about providing outstanding customer support, we encourage you to apply for this role today