Détail de l'offre
Relais & Chateau at Thornbury Castle are seeking a Hotel Porter to join our professional and hardworking Front of House team. You will be working in a unique and beautifully restored Castle creating truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program, bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar, and two unique meeting and conference spaces.
Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
1. £12.71 per hour
2. permanent position
3. shifts between 12 noon and 8:00pm, Monday to Friday
4. Greeting guests arriving at the hotel
5. Assisting with handling guests’ luggage
6. Helping to escort guests to their rooms
7. Answering any guest queries, directing them to the correct department where necessary
8. Helping to keep guest and public areas clean and tidy
9. Working closely with other staff to ensure the safety of guests
10. Assisting with room deliveries such as room service or extra amenities
11. Strong interpersonal and communication skills
12. Ability to be a reliable team member
13. An additional share of the service charge and tips every month
14. 28-days holiday including bank holidays
15. An additional paid day off on your birthday
16. Complimentary stay at the castle after 3 months probation period successfully passed
17. Training programs via internal & external professionals and access to online training facilities
18. Staff and family rates on hotel accommodation and discounts on food and beverage
19. Recognition programmes
20. Career development programmes
21. Uniform and meals provided whilst on duty and free parking