Job reference number: 331659
Project Manager
Competitive Salary, bonus potential, 25 days annual leave and pension
Full time
Permanent
London Farringdon office x3 days a week.
Project Manager (Technology)
About the Role We are seeking a dynamic and experienced Project Manager (Technology) to take full end-to-end accountability for the delivery of one or more technology-related projects, tailored to their scale and complexity. This is a pivotal role within our organisation, requiring strong leadership, strategic thinking, and a collaborative mindset to drive successful outcomes across diverse project portfolios.
Key Responsibilities
* Define and agree project scope using established tools and techniques
* Identify and engage stakeholders; develop stakeholder matrix and communication plan
* Support or lead investment cases with robust time, cost, and resource estimates
* Assemble and mobilise project teams, including sourcing and onboarding
* Produce mobilisation artefacts (e.g., RACI, PID, governance frameworks)
Project Delivery
* Lead cross-functional teams to deliver on time, within budget, and to quality standards
* Manage projects using agreed methodologies and governance structures
* Integrate internal and external supplier deliverables into a cohesive solution
* Maintain schedule baseline under strict change control
* Operate financial controls and manage risks, issues, dependencies, and assumptions
* Drive stakeholder engagement and maintain clear communication channels
* Ensure compliance with data and cyber security obligations
* Embed business change activities to support project outcomes
* Escalate issues appropriately through governance channels
Project Closure
* Execute transition plans with BAU teams
* Manage controlled closure including financial wrap-up, acceptance criteria, and project reviews
Compliance
* Adhere to all relevant Royal Mail policies and procedures
Key Dimensions
* Project budgets up to £2 million
* Leadership of up to 20 matrix reports, plus supplier resources
About You
You are a confident and inspirational leader with a proven track record in delivering complex change projects. You thrive in matrix environments, demonstrate sound judgement, and bring clarity and calm to challenging situations. You are commercially astute, customer-focused, and highly collaborative.
Essential Skills & Experience
* Demonstrable success in managing technology or change projects
* Strong stakeholder and people management skills
* Excellent verbal and written communication across all levels
* Financial and supplier management expertise
* High resilience, drive, and problem-solving capability
* Technical knowledge to support issue resolution and escalation
* Ability to work autonomously and within teams
* Innovative, empathetic, and outcome-oriented
Why Join Us?
This is an exciting opportunity to shape and deliver impactful technology projects within a supportive and forward-thinking organisation. You'll be empowered to lead, innovate, and make a real difference.
About Us
At Royal Mail we connect companies, customers and communities across the country, delivering a one-price-goes-anywhere', universal postal service to more than 30 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
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