Teleperformance SE is seeking a Fraud Investigator in Stoke-on-Trent. The role involves gathering evidence, probing for additional information, and making decisions on fraud claims up to £5,000. Candidates should have at least 1 year of experience in banking or financial services, excellent communication skills, and strong problem-solving abilities. The position requires working both independently and as part of a team, ensuring high levels of accuracy while managing customer interactions with empathy and care.
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