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Information Technology Technician, newport, wales
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Client:
Location:
newport, wales, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
10.06.2025
Expiry Date:
25.07.2025
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Job Description:
Location: Field-based – covering Bristol, Gloucester, South Wales, and Worcester region
Contract Length: Immediate – 31st December 2025 + extensions
Working Hours: Monday – Friday, 09:00 – 17:30
Clearance: SC Clearance
Driving Required: Yes – Own vehicle essential
About the Role
Our client is seeking a flexible, driven, and enthusiastic Mobile IT Support Technician to join thier expanding mobile support team. This is a client-facing, field-based role requiring daily travel across the South West and South Wales region, delivering high-quality IT support to key clients.
This is an ideal opportunity for someone who enjoys varied work environments, problem-solving on the go, and being part of a reputable organisation that values professionalism and service excellence.
Key Responsibilities
* Provide mobile, on-site IT support for key clients across your assigned region.
* Troubleshoot and resolve issues relating to Windows 7, 10, and 11, and Office 365.
* Support hardware break-fix tasks (training provided if needed).
* Deliver a high standard of customer service and communication.
* Participate in on-call rota (if required).
* Maintain up-to-date documentation and reporting.
* Proven experience in IT support or field services.
* Strong knowledge of Microsoft Windows (7/10/11) and Office 365.
* Excellent interpersonal and communication skills.
* Valid UK driving licence and own reliable vehicle.
* Able and willing to obtain necessary security clearances.
* Experience with hardware break-fix (laptops, desktops, etc.).
* Experience in a mobile or field-based support role.
* Prior exposure to public sector or government environments.
* IR35: In Scope
* Interview Required: Yes
* Initial Holiday Entitlement: 31 days
Interested?
Apply now to be part of a dynamic and growing mobile support team, delivering expert solutions for major clients.
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